Frequently Asked Questions
General Questions
Q: What is Frost Smile Academy?
A: We offer advanced orthodontic education through both on-demand online training and hands-on in-office courses, led by Dr. Stuart Frost.
Q: Who are these courses designed for?
A: Our training is ideal for orthodontists of all experience levels who want to refine their finishing protocols and elevate case outcomes.
Online Learning
Q: How do I access my online courses?
A: After registration, you’ll receive a login link via email. You can access all your courses through our student portal on any device.
Q: Can I watch the modules on mobile?
A: Absolutely—our course platform is optimized for smartphones and tablets as well as desktops.
In-Office Courses
Q: Do I get to work on live patients during the course?
A: While you’ll observe Dr. Frost working on live patients, your hands-on exercises will be performed on typodonts and models. Depending on the course, this may include bracket placement, TAD placement, or laser gingival contouring.
Q: Are CE credits offered for in-office courses?
A: Yes! All in-office courses are CE-certified and include proof of completion.
Case Study Club
Q: What is included in the Case Study Club subscription?
A: A one-year subscription includes access to 12 detailed, video-recorded case breakdowns by Dr. Frost—one released each month—covering diagnosis, treatment planning, biomechanics, and finishing.
Q: Is there a free preview available?
A: Yes! You can sign up to access one full case study video free of charge.
Registration & Payment
Q: What payment methods do you accept?
A: We accept all major credit cards. Payment plans may be available for in-office courses depending on timing and availability.
Q: Can I cancel or reschedule a course?
A: Yes—please review our course cancellation policy or contact our support team for details.
Technical Support
Q: I’m having trouble logging in. What should I do?
A: Reac out to our support team at [Support Email] and we’ll help you get back in quickly.
Q: My video isn’t loading properly—what now?
A: Try refreshing your browser or switching devices. If the issue persists, contact us directly.